Features
Everything it does.
The base plan includes the calendar, clients, online booking, email and card processing. Texting, the Rock Dog Pro Assistant, boarding and daycare are packages you turn on when you want them.
Last updated September 23, 2026.
VaxFetch™ automatic vaccine records
Clients text them. It logs them. It asks the vet next time. On Growth and Ultimate.
- Clients text a photo of the certificate, invoice, portal screenshot or rabies card to your shop number
- Every shot and expiration date logged on the right dog, with the photo kept as the document
- The vet's clinic, phone and email saved on the dog's vet card; email addresses are hunted down in the fine print
- When a shot is coming due before the dog's next visit, the vet is emailed for the updated record
- The client gets a thank-you text listing what was filed, and your team gets a notification
- No staff time: nobody types a date, calls a clinic or chases a certificate
ClipSight™ photo groom review
A photo, a blade, a style, and what could be better. On Growth and Ultimate.
- Tap "Which blade was this?" under any after photo: style, coat length now and at the groom, the most likely blade or comb with a second choice and a confidence
- Per-area notes for body, legs, head, feet and tail, and kind suggestions for what could be better
- Weeks since the last groom filled in automatically so regrowth is accounted for
- Confirm what was really used and it learns your shop, dog by dog and breed by breed
- On a customer's "I want this!" photo the button says How to get it
- One tap saves the answer as the dog's grooming instructions with the photo as the example, shown to the groomer on every visit
Calendar and scheduling
The day at a glance, per groomer, per location.
- Drag-and-drop appointments with services, add-ons and durations that learn from your history
- Waitlist that fills cancellations by text
- Recurring appointments and standing clients
- No-show shield: deposits, card on file, and reminder confirmations
- Daily brief every morning: who's coming, who's new, what to watch
- Block time, breaks, and time off per groomer
Online booking
Customers book themselves, you approve or auto-accept.
- Your own booking page with your colors and logo
- New-client intake with pet details, vaccines and photos
- Boarding requests with dates and room choice
- Deposits and card on file at booking
- Terms of service signed once, kept on file
Clients and pets
Every note, every visit, every photo.
- Pet profiles with breed, temperament, grooming notes, vaccine records
- Before-and-after photos and report cards
- Pinned notes that follow the pet to the calendar
- Vaccine expiry reminders to owners and staff
- Import from MoeGo, Gingr, 123Pet, Pawfinity, Square or any spreadsheet, years of notes included
Texting and email
From your own number, on your own schedule.
- Confirmations, reminders, ready-for-pickup and thank-you texts
- Two-way messaging with photos from the desk or a phone
- Report cards with photos after every groom
- Campaigns and birthday texts to segments of your clients
- Receipts and invoices by text or email
Checkout and payments
One tap at the counter.
- Wrong visit or over-charged? Undo the whole checkout or refund part of a payment with a manager code; commissions follow
- Cards on file and a countertop reader (Stripe)
- Tips that route to the groomer who did the work
- Packages, memberships and gift cards
- Retail with inventory
- Refunds, partial payments, split tickets
Boarding and daycare
A separate calendar built around nights, not hours.
- Rooms, rates and availability by night
- Intake with feeding, medication and special instructions
- Rounds with staff sign-offs for meds, meals and play
- Live camera links and pupdate photos to owners
- Check-out billing that pulls in add-ons and grooming
Photos customers text in
"Here's how she looks now" and "I want this!" on the record.
- Pictures texted to your number land in the thread and on the client's record
- Tag them Current, Desired cut, Another dog they like, Skin or health concern, Vaccine record, or Other, and pick the dog
- Desired-cut photos are pinned on the dog's record and shown to the groomer before the first cut
- Staff add photos from the phone or the desk with the same tags; history kept
Mobile grooming
Vans on the road, with the shop's brain behind them.
- Each van has its own board and service areas, with mobile prices per service
- Routes with real drive times between stops and a warning when the day can't be made
- On-the-way texts with a live tracking link for the customer
- Van logs for mileage, fuel and supplies
- A safety check-in for groomers working alone, with an SOS to the owner
- Customers pick shop or mobile on the same booking page
Your website
A real site, filled in from your own records.
- A free address at yourshop.rockdogpro.com, or your own domain
- Four looks to choose from; your services, hours, photos and reviews already in place
- A Book now button that goes straight to your booking page
- Edit the words, drop in photos, publish; no designer, no code
Staff, payroll and 1099s
Commission, hourly or both, done right.
- New hires get an email and a text with a link to set their own password; Forgot your password on the sign-in page works the same way
- Per-groomer commission rules for services, add-ons and retail
- Hourly with time clock
- Tips, deductions and tax set-asides
- Pay stubs staff can see
- Year-end 1099s for contractors
Reports and the Assistant
Know the business without a spreadsheet.
- Revenue, tips, retention and rebooking by groomer and location
- Weekly read on what changed and why
- Drifting-client finder with one-tap win-back texts
- The talking How-do-I helper: ask anything, it shows you in your own screen; a real person when you need one, no phone menu
- Multi-location: a home shop per staff member, a location per day on the schedule, and side-by-side location reports
Safety and your data
Built to be trusted with a business.
- Two-factor sign-in and an admin lock at the front desk
- Recycle bin with Undo, nightly off-site backups, and alerts when a charge or a text fails
- Test mode: run the whole checkout and every text with nothing sent or charged
- A full export of everything, any time, as a ZIP of spreadsheets and files
Want the whole list?
This page is the short version. Tell us what your shop needs and we'll show you exactly how Rock Dog Pro handles it.